Project-Based Services
On-site diagnostics and troubleshooting — when your remote team can't see the problem, we go find it.
Our 3-Step Execution Process
L1: On-Site Diagnosis
Engineer visits site, inspects equipment/network/system, and identifies root cause. Delivers an English diagnostic report with photos and findings.
L2: Solution Design
Based on our findings, the engineer develops a comprehensive remediation plan with detailed steps, required resources, and estimated timeline. Delivers an English solution proposal for client approval.
L3: Implementation & Resolution
Upon client approval, the engineer executes the fix on-site, verifies the resolution, and delivers a completion confirmation and closure report.
Common Use Cases
- Network intermittency — identifying switch loops or routing issues
- Server performance anomalies — tracing CPU/memory spikes
- New system deployment lag — testing network vs. application bottlenecks